Primary clause overview
By using this website or contacting Furry Elegance, you agree to these Terms and to any reasonable instructions given for booking, arrival, and pet handling. If you do not agree, you should not use the website or arrange a service.
By using this website or contacting Furry Elegance, you agree to these Terms and to any reasonable instructions given for booking, arrival, and pet handling. If you do not agree, you should not use the website or arrange a service.
Furry Elegance provides private grooming appointments for puppies and sensitive pets on a one-household-at-a-time basis. Services may include introductory visits, comfort-led grooming, bath and brush services, and staged grooming plans, but the scope of any appointment depends on the pet’s condition, temperament, and safe handling needs.
The following clauses govern practical use, administration, and enforceable operating conditions.
Any quote or fee estimate is based on the information available at the time and may change if coat condition, handling needs, time required, or agreed scope differs from what was first described. Payment terms may be confirmed during booking or before the appointment, and only completed sessions or agreed services are chargeable.
Appointments are subject to availability and may require pre-visit guidance or a temperament and history inquiry. A session may be shortened, adjusted, paused, or stopped if the pet shows significant stress, pain, aggression, breathing difficulty, or any other welfare concern, and a shorter practical finish may be recommended where matting or coat condition makes a fuller service unsuitable.
Internal conditions and reference handling
All website content, text, layout, and other materials made available by Furry Elegance are protected by applicable intellectual property laws and remain the property of Furry Elegance or its licensors. You may not copy, reproduce, distribute, or use such materials without prior written permission, except as allowed by law.
Clause
All website content, text, layout, and other materials made available by Furry Elegance are protected by applicable intellectual property laws and remain the property of Furry Elegance or its licensors. You may not copy, reproduce, distribute, or use such materials without prior written permission, except as allowed by law.
Clause
Services are provided with reasonable care, but Furry Elegance does not guarantee a particular coat length, style, dematting result, session duration, or behavioural outcome. Grooming is not veterinary, dermatological, dental, ear, eye, mobility, or behavioural treatment, and no sedatives, tranquilizers, anesthetics, or medicated calming products are supplied or administered.
These Terms are governed by the laws applicable in South Africa, and any dispute should first be raised with Furry Elegance in good faith. If a matter cannot be resolved informally, it may be dealt with in the competent courts or other lawful forum having jurisdiction.
Furry Elegance may update these Terms from time to time by posting a revised version on this website. Continued use of the website or continued booking enquiries after an update will be treated as acceptance of the revised Terms, and questions about these Terms may be raised through the contact details provided on the website.
